Privacy Policy
Last updated: June 2026. This policy explains how Progressive Care collects, uses and protects your personal information.
Information We Collect
When you contact us through our website, by phone, or via WhatsApp, we may collect your name, phone number, email address, and details about the service you're enquiring about or your reason for contacting us. If you book an appointment, we may also collect relevant health information necessary to provide care.
How We Use Your Information
We use the information you provide to respond to enquiries, schedule and manage appointments, deliver physiotherapy and rehabilitation services, and communicate with you about your care. We do not sell or rent your personal information to third parties.
Health Information
Any health information you share with us is used solely for the purpose of providing appropriate clinical assessment and treatment, and is treated with the confidentiality expected of a healthcare provider. We do not share your health information with third parties except where required by law or with your explicit consent.
Cookies & Website Analytics
Our website uses Google Tag Manager and standard analytics tools to understand how visitors use our site, which helps us improve our content and services. These tools may use cookies to collect anonymised usage data. You can control or disable cookies through your browser settings.
WhatsApp Communication
If you contact us via WhatsApp, your messages are subject to WhatsApp's own privacy policy in addition to this one. We use WhatsApp solely to communicate about appointments, enquiries, and related care coordination.
Data Security
We take reasonable measures to protect the personal and health information you share with us from unauthorised access, loss, or misuse.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or how your information is handled, please contact us at progressivecare.hyd@gmail.com or 040-4004 4266.